Frequently Asked Questions (FAQ) – Inter Earth Impex
At Inter Earth Impex, we believe in complete transparency and support throughout your gemstone journey. Whether you’re buying your first stone or sourcing for a large interior project, we understand you may have questions. This section addresses the most common queries regarding our products, certifications, shipping, customization, and care. Our goal is to ensure you feel informed, confident, and well-guided before making any purchase. Still have questions? Reach out to our team — we’re always happy to assist you personally.
1. Are your gemstones 100% natural and certified?
Yes, all gemstones from Inter Earth Impex are 100% natural, untreated, and certified by trusted gemological labs.
2. Do you offer international shipping and tracking?
Absolutely! We ship worldwide with secure packaging and provide complete tracking for every order.
3. Can I place a bulk or custom gemstone order?
Yes, we specialize in bulk orders and custom slabs. Contact us with your specifications to get started.
4. How do I know which stone is right for me?
Our experts offer free guidance via call or WhatsApp to help you choose the ideal gemstone based on your needs.
5. What is the return or exchange policy?
We follow a transparent return policy for damaged or incorrect items. Please contact us within 48 hours of delivery.